AI for property managers that routes the work and keeps people on the money
Maintenance intake and routing, tenant email triage and owner reporting across AppFolio and your other tools, designed around the Fair Housing Act.
What firms like yours are paying for now
- Maintenance requests classified, prioritized and routed to the right vendor
- Tenant email triage with drafted replies
- Owner and KPI reports reconciled across AppFolio and other systems
- After-hours phone intake that books and escalates
Tools we connect to
- AppFolio
- Housecall Pro
- GoHighLevel
- Gmail
- Microsoft 365
- Slack
Timing. Winter brings heating calls and burst pipes. A triage workflow running by December gets tested on the busiest maintenance weeks of the year.
Three packages that fit, with example scopes
Workflow automation (n8n, Claude, MCP)
Maintenance triage from AppFolio to vendor dispatch, with an alert when a request sits unassigned. $2,200, or a $950 repair if you already have a workflow that breaks.
Document extraction pilot
Lease abstraction: rent, term, escalations and responsibilities into a spreadsheet. Starts with a $750 proof on 10 leases.
Assistant that cites or refuses
A staff assistant over your leases and policies that cites the clause. $1,200 starter.
The rules we design around
And what each one changes in what we build.
| Rule | What it changes in the build |
|---|---|
| Fair Housing Act (42 U.S.C. §3604) | No tenant-facing or screening decision is made by a model. Drafted replies are checked for statements about protected characteristics, and screening stays with your people and your existing process. |
| FCC ruling: AI voices fall under the TCPA | If voice or outbound calls are added, consent is designed in before launch. |
| People on money and deadlines | Replies about rent, deposits, fees, notices and legal deadlines go to a person for approval. |
We are engineers, not lawyers. These rules shape how we build; your counsel decides how they apply to you.
Tell us what you have and what is going wrong.
A 20-minute call, then a written scope with acceptance criteria and a fixed price within one business day. If it isn't a fit, we'll say so on the call.
Or email hello@destello.us or call (628) 202-5322. We reply within one business day.